Chicago, IL – The Chicago Transit Authority selects Diamond and Clarity to conduct a series of management visioning sessions to provide a structured approach for the development of a project plan to revise the CTA's current administrative procedures. This project plan will serve as a vision and blueprint for updating subsequent revisions of these procedure documents. The CTA completed its last official update of the administrative procedures in 1992. Historically, shortages of staff and financial resources impeded the Agency's ability to update and maintain the procedures to a desirable degree. As a result, the CTA currently relies on outdated administrative procedures, executive orders, and memos. CTA management has made the updating of these procedures a top priority.
The goals are to develop consensus among CTA executive management regarding the scope, objectives and plan for the project. The team will also conduct all project planning activities necessary to reasonably ensure the success of the administrative procedure development project. Additionally, the team will identify specific and measurable financial and operational goals to be achieved.
About The Chicago Transit Authority
The Chicago Transit Authority (CTA) is an independent governmental agency created by state legislation. The CTA began operating on October 1, 1947, after it acquired the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system.
The CTA operates the nation's second largest public transportation system and covers the City of Chicago and 40 surrounding suburbs. On an average weekday, nearly 1.5 million rides are taken on the CTA. CTA has approximately 2,000 buses that operate over 154 routes and 2,273 route miles. Buses provide about 1 million passenger trips a day and serve more than 12,000 posted bus stops. CTA's 1,190 rapid transit cars operate over eight routes and 222 miles of track. CTA trains provide about 500,000 customer trips each day and serve 144 stations. For more information regarding the CTA please visit http://www.transitchicago.com/.
About Diamond Management and Technology Consultants
Diamond (NASDAQ: DTPI) is a premier global management consulting firm that helps leading organizations develop and implement growth strategies, improve operations, and capitalize on technology. Mobilizing multidisciplinary teams from our highly skilled strategy, technology, and operations professionals worldwide, Diamond works collaboratively with clients, unleashing the power within their own organizations to achieve sustainable business advantage. Diamond is headquartered in Chicago, with offices in Washington, D.C., New York, Hartford, London and Mumbai.